Pat
& John

We are delighted to share the story of  John and Pat, who were the very first residents to move  into their beautiful Ashton home at The Willows in Silsden.

What attracted you to The Willows development in Silsden?

“Location, right next to the canal on a quiet lane, we like that there is a varied style of homes at The Willows, they’re all different which makes for a good community, the build quality is great and the best we looked at, love the natural stone.”

What factors were most important to you when choosing a new home?

Size and location again, everything being new and fresh, nothing we need to fix or do, and for us, we are at an age where we would like peace of mind that we are in a safe energy energy-efficient home.

Can you share a bit about why you chose Verity & Co Homes?

“We liked the build, natural stone over brick, it looks far better and more appealing. The moving process was all new to us, having lived in our previous home for 42 years, but Karen and the whole team supported us right through. We couldn’t have asked for better.”

How was your experience with the purchasing process from Verity & Co Homes?

Our Sales Advisor, Karen, was very good we never felt any pressure; we bought off-plan as Karen explained the site to us very clearly. We heard about The Willows site when we were actually considering moving to another one of Verity & Co Homes sites (Bolton Gardens, Silsden), and Karen recommended we go to have a look at Croft Mill in Foulridge to get a feel of the homes. We loved it.

Did you encounter any challenges during the purchase, and how were they handled?

We had some challenges with solicitors, as they had changed halfway through; there were some documents they couldn’t find for us. Another challenge we faced was not being experienced in the process of purchasing a home these days, as we had lived in our last home for so long, so it was daunting but we were supported through it.

What features or aspects of your new home stood out to you the most when you first saw it?

We are pleased with how light and roomy it feels, good-sized bedrooms, a nice private garden, our grandkids are fighting over the bedrooms!

Is there anything Verity & Co Homes could have done to improve your overall experience?

No, any snagging was put right straight away and we had some issues with setting up and testing our alarm but that was quickly seen to by Excellence Manager Alan!